Using Metaphors / The Information Architect as Universal Translator
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In this month's Podcast we look at using metaphors to describe complex ideas, simply. We also look at how the Information Architect can play the role of a Universal Translator between IT and business leaders.
Boxes and Arrows article by Sarah A. Rice "Using Adoption Metaphors to Increase Customer Acceptance"
Jakob Neilson’s book “Usability Engineering”
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